PRIVACY POLICY

Your privacy and data security are our top priorities.

At our online store, ensuring the security of your personal information is our top priority. This policy outlines how we manage and protect your data when you use our website or mobile application.

1. Information We Collect

When you place an order online, we collect the following information:

  • Basic Information: Name, address, and telephone number.
  • Account Details: Username and password.
  • Location Data: Your home or office address / GPS location to ensure accurate delivery.
  • Transaction Details: Types of fish purchased, quantities, and the payment method used.

2. How We Use Your Information

We use your information strictly for the following purposes:

  • Order Processing: Packing and preparing your seafood orders accurately.
  • Delivery: Providing your address and contact number to our delivery staff.
  • Payment Confirmation: Securely verifying online credit/debit card transactions.
  • Customer Communication: Updating you on your order status and notifying you of special discounts via SMS or Email.

3. Online Payment Security

  • We use secure Payment Gateways for all online transactions.
  • We do not store your credit/debit card numbers or CVV codes in our systems.
  • All data is protected using bank-level Encryption and valid SSL Certificates.

Your financial information is processed securely and never retained on our servers.

4. Third-Party Services

If we utilize external courier services for home delivery, we only share the essential information required for delivery: your name, address, and phone number.

5. Data Retention

Your data remains with us only as long as you are registered on our site or as required by legal obligations. You may request to update your information or delete your account at any time.

6. Use of Cookies

We use cookies to enhance your shopping experience (e.g., keeping items in your cart). You can manage or disable cookies through your browser settings.

7. Contact Us

If you have any questions regarding this policy or your data, please reach out to us:

  • Phone: +94 71 164 9900
  • Email: srilakfishmarket@gmail.com
  • Website: www.srilak.com